Here’s what our patients are saying about us…
I was very poor growing up and grew up in an abusive and neglectful household. I rarely had proper dental care or caregivers who cared to teach me proper dental hygiene. The few times I did go to the dentist as a child, it was very traumatic for me. It was not until about seven years ago that I finally could afford to start fixing my teeth. Even though I brushed daily and flossed once I was old enough to take care of myself, it was still not enough. I had lots of issues with my teeth.
As an adult, I was hesitant to go to the dentist because I felt I would be ostracized for the condition of my teeth. I am happy to report I was not ostracized. Indeed, I was treated with the utmost respect and no one asked me how my teeth ended up the way they did. The doctors and staff at Winchester Dental have always made me feel welcome. They never judged me or made comments or questioned why my teeth got as bad as they did. They just fixed my smile with a smile.
Even though I still have a strong aversion to the drill, as many people do, the staff always comforts me and validates my feelings. That treatment, both hygienic and emotional, has helped me to calm down over the years and helped me feel much better about going to the dentist. The best part is that even when I resort to using humor as my go-to defense mechanism in what is still a slightly stressful situation for me, they also indulge me by laughing every single time.
For anyone who has had bad experiences at the dentist in the past, I highly recommend Winchester dental. They will take care of you. They will educate you. They will accept you the way you are. They will alleviate your fears as best they can. And best of all, they will laugh at your jokes and make you smile!
Our patient Sally tells us she likes coming here because we’re so friendly. We’re blushing… thanks!
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Sally, how long have you been coming to Winchester Dental?
Oh, probably about three years.
And you’ve been coming to see Dr. . . .?
Dr. Richardson, yes.
Tell me why you like the practice; tell us why you like the practice.
They’re just so nice and friendly, and they really treat me great, and… they always remind me of my appointments, and it’s—they’re just on top of everything, so I really like it.
If you were going to send a friend to Dr. Richardson, what would you tell them would be the reason?
Oh, I would just tell them that if you want to go to a nice, friendly place; a clean place; and people that treat you really friendly, you would want to go to Winchester Dental.
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“After the whitening, I could barely feel that I had anything done!” In this video clip, Dr. Richardson discusses her positive Start Pure™ whitening experience as a patient with sensitive teeth.
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Dr. Richardson, we would like to know from the dentist’s perspective what it’s like to use the new whitening system and what it is called.
Well, the new whitening system is called Pure Start. It has several other ingredients that our normal whitening system doesn’t that really help with sensitivity. So you know one of the main things that I’ve had a problem with as a patient from whitening before was sensitivity. I couldn’t use the Crest White Strips, you know, I just—everything hurt. So when I did this, I was a little apprehensive, but after the whitening, like, I could barely feel that I had anything done. So I was really pleased with it, it only took about… you know, 30-35 minutes—total chair time—which is pretty quick, and I really like the result I got.
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Testimonial from David B., July 27, 2016
Thanks for coming out today! Can you tell us why you’re here today and who your doctor is?
Well, my doctor is Dr. Richardson. I’m here to have my implants. They’re going to do the fittings today to get me ready for my new teeth.
Why do you like Dr. Richardson?
Dr. Richardson does a great job. She just is the best one to work with and she’s really been very good at taking care of me because I have a problem with being scared of the needles and being scared of pain, and so she’s really helped me a lot with dealing with the pain side of things.
And so you’ve basically had little pain to none.
That is correct.
That sounds nice.
Yeah, it’s very nice.
And what’s it been like working with her assistants?
Her assistant is Sam, and she’s great. I’ve known Sam for a couple of years now, dealing with them, and it’s—she’s really good, and they’re very friendly, and it’s very, very—feels like dealing with your friends.
Very, very friendly.
David talks about how he found our practice and why he feels good about coming here.
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Okay, so—introduce yourself and tell us how you found Winchester Dental!
This is David Boggs. I found Winchester Dental through my wife. She came here and had a great experience, and said that I should check it out myself and see how it is. Of course I came here, and it’s been great ever since.
Did she have any specific reasons she liked it? Like did she say they’re really friendly or it’s super clean? And I’m leading the witness, but—
She said they were really good at just handling things and taking care of things, and the price was good, and it was just a great place to deal with.
And since you’ve been here, what stands out to you in terms of—like when you come in, does anything stand out? Like how you feel when you get here?
Well, they always are very nice to you when you come in. Very comforting. The people at the reception desk are super nice. And when you check out the people that you deal with are super nice. Even though they know it’s costing you money, they still are good about how they handle it, and they make fun of it, and we all have a good time, so I think it’s a great place!
David shares the experience he had before coming to Winchester Dental, and what he learned that might help others in making decisions about their own dental care.
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So David, thanks for sharing with us your dental story. Everybody has a different one, and every story is unique and different. But what was your experience before you decided to come here, and what are the parts of the experience that might help other people with their own situations?
Well, I think the biggest part for me was: I had a dentist told me that it was going to cost me $25,000-$35,000 to get my teeth fixed, and it really scared me. And they basically said, “Well, just get your teeth cut out or pulled, and—the bad teeth—we can put a bridge in or a partial.” And it didn’t go so well. It was very painful, as far as the bridge and the partial, and I ended up having to not wear them, and they’re in my drawer at home. So then when I came here to Winchester Dental, you know, they helped me, they said, “Hey, we can work with another doctor, and we can get you some implants,” and you know, gave me a ballpark price of what it would be, and that’s kind of where I’m at at this point. So what I’d suggest for anybody and everybody is to make sure you take care of your teeth. Don’t let your teeth and the cost of your teeth scare you off. You need your teeth.
David tells us he is pleased with Winchester Dental’s winning combination of outstanding treatment and reasonable costs.
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So, you know, one of the experiences I had was: here in Winchester, I had a local dentist that was charging me quite a bit of money for the same service—
—who you liked.
—which I liked very much!
You liked the person.
Exactly. The person was a great person, but they were charging me almost double what everybody else was charging. So you know, when I came to Winchester Dental, they’re charging me the numbers that are in line with what should be charged. So they’ve really helped me as far as that goes, to not have to pay that additional money when I can get the same service for the correct amount.
And this place is not only charging prices in line, but also they’re solution-oriented—
—so they’re really offering you solutions, so you’re feeling a complete package.
Exactly. It’s all in one.
It’s a one-stop shop.
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In this video, our patient tells us that he couldn’t be more pleased with Mistie’s work on his teeth!
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Mistie is such a great hygienist. She’s you know always pleasant, always does a great job. I would not go to anybody else. Matter of fact, one time, when they called and said she was sick, I, I had to cancel, because I—don’t let anybody else clean my teeth except Mistie.
And what’s your overall experience of Winchester Dental?
Oh, the overall experience has been great. I can’t ask for a better place to come for everything I—take care of my teeth.
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I’ve also known Ms. Marrow from her past employers in the dental field and may I say that her office management skills set the bar quite high. She has always handled any monetary questions I might have had with professionalism and is always open to help ease any concerns I might have. Everyone else of course is wonderful; however, these two young women are just standouts as far as I’m concerned.”