Here’s what our patients are saying about us…
They Fixed My Smile With a Smile
I was very poor growing up and grew up in an abusive and neglectful household. I rarely had proper dental care or caregivers who cared to teach me proper dental hygiene. The few times I did go to the dentist as a child, it was very traumatic for me. It was not until about seven years ago that I finally could afford to start fixing my teeth. Even though I brushed daily and flossed once I was old enough to take care of myself, it was still not enough. I had lots of issues with my teeth.
As an adult, I was hesitant to go to the dentist because I felt I would be ostracized for the condition of my teeth. I am happy to report I was not ostracized. Indeed, I was treated with the utmost respect and no one asked me how my teeth ended up the way they did. The doctors and staff at Winchester Dental have always made me feel welcome. They never judged me or made comments or questioned why my teeth got as bad as they did. They just fixed my smile with a smile.
Even though I still have a strong aversion to the drill, as many people do, the staff always comforts me and validates my feelings. That treatment, both hygienic and emotional, has helped me to calm down over the years and helped me feel much better about going to the dentist. The best part is that even when I resort to using humor as my go-to defense mechanism in what is still a slightly stressful situation for me, they also indulge me by laughing every single time.
For anyone who has had bad experiences at the dentist in the past, I highly recommend Winchester Dental. They will take care of you. They will educate you. They will accept you the way you are. They will alleviate your fears as best they can. And best of all, they will laugh at your jokes and make you smile!
Winchester Dental Treats Me Well!
Our patient Sally tells us she likes coming here because we’re so friendly. We’re blushing… thanks!
Sally, how long have you been coming to Winchester Dental?
Oh, probably about three years.
And you’ve been coming to see Dr. . . .?
Dr. Richardson, yes.
Tell me why you like the practice; tell us why you like the practice.
They’re just so nice and friendly, and they really treat me great, and… they always remind me of my appointments, and it’s—they’re just on top of everything, so I really like it.
If you were going to send a friend to Dr. Richardson, what would you tell them would be the reason?
Oh, I would just tell them that if you want to go to a nice, friendly place; a clean place; and people that treat you really friendly, you would want to go to Winchester Dental.
* * * * *
Dr. Richardson Puts Me at Ease
Testimonial from David B., July 27, 2016
Thanks for coming out today! Can you tell us why you’re here today and who your doctor is?
Well, my doctor is Dr. Richardson. I’m here to have my implants. They’re going to do the fittings today to get me ready for my new teeth.
Why do you like Dr. Richardson?
Dr. Richardson does a great job. She just is the best one to work with and she’s really been very good at taking care of me because I have a problem with being scared of the needles and being scared of pain, and so she’s really helped me a lot with dealing with the pain side of things.
And so you’ve basically had little pain to none.
That is correct.
That sounds nice.
Yeah, it’s very nice.
And what’s it been like working with her assistants?
Her assistant is Sam, and she’s great. I’ve known Sam for a couple of years now, dealing with them, and it’s—she’s really good, and they’re very friendly, and it’s very, very—feels like dealing with your friends.
Very, very friendly.
How I Found Winchester Dental
David talks about how he found our practice and why he feels good about coming here.
Okay, so—introduce yourself and tell us how you found Winchester Dental!
This is David Boggs. I found Winchester Dental through my wife. She came here and had a great experience, and said that I should check it out myself and see how it is. Of course I came here, and it’s been great ever since.
Did she have any specific reasons she liked it? Like did she say they’re really friendly or it’s super clean? And I’m leading the witness, but—
She said they were really good at just handling things and taking care of things, and the price was good, and it was just a great place to deal with.
And since you’ve been here, what stands out to you in terms of—like when you come in, does anything stand out? Like how you feel when you get here?
Well, they always are very nice to you when you come in. Very comforting. The people at the reception desk are super nice. And when you check out the people that you deal with are super nice. Even though they know it’s costing you money, they still are good about how they handle it, and they make fun of it, and we all have a good time, so I think it’s a great place!
What Happened Before I Came to Winchester Dental
David shares the experience he had before coming to Winchester Dental, and what he learned that might help others in making decisions about their own dental care.
So David, thanks for sharing with us your dental story. Everybody has a different one, and every story is unique and different. But what was your experience before you decided to come here, and what are the parts of the experience that might help other people with their own situations?
Well, I think the biggest part for me was: I had a dentist told me that it was going to cost me $25,000-$35,000 to get my teeth fixed, and it really scared me. And they basically said, “Well, just get your teeth cut out or pulled, and—the bad teeth—we can put a bridge in or a partial.” And it didn’t go so well. It was very painful, as far as the bridge and the partial, and I ended up having to not wear them, and they’re in my drawer at home. So then when I came here to Winchester Dental, you know, they helped me, they said, “Hey, we can work with another doctor, and we can get you some implants,” and you know, gave me a ballpark price of what it would be, and that’s kind of where I’m at at this point. So what I’d suggest for anybody and everybody is to make sure you take care of your teeth. Don’t let your teeth and the cost of your teeth scare you off. You need your teeth.
“Mistie is such a great hygienist!”
In this video, our patient tells us that he couldn’t be more pleased with Mistie’s work on his teeth!
Mistie is such a great hygienist. She’s you know always pleasant, always does a great job. I would not go to anybody else. Matter of fact, one time, when they called and said she was sick, I, I had to cancel, because I—don’t let anybody else clean my teeth except Mistie.
And what’s your overall experience of Winchester Dental?
Oh, the overall experience has been great. I can’t ask for a better place to come for everything I—take care of my teeth.
* * * * *
“Dr. Gio is the best dentist ever. So knowledgeable and updated on all modern equipment which you will see in all the rooms there. Bedside manners are great and his nurses are the same. Wilma at the front desk is also very pleasant and helpful and always calls us by our names. Definitely a plus at Winchester Dental.”—Joyce R., October 11, 2016
“Winchester dental is the tops!! It’s the only place where the team members are genuine and truly care about their patients and go the extra mile to make your visit the best possible.”—Cindy D., October 10, 2016
“I am very pleased with the staff, service and professionalism. My dental phobia has improved with their kindness and virtually pain free cleaning and fillings.”—Robin B., October 5, 2016
“As soon as I walked in I was greeted with smiles from everyone. All of the people who treated me that day was very pleasant and made me feel really comfortable. My dentist Dr. Leskiv was GREAT!”—Brittany R., September 15, 2016
“I’ve been going here since I moved to Winchester 6 years ago. They are always accommodating to my schedule and friendly. Clean, professional, and use the latest advances in equipment to ensure top quality care. I’m terrified of the dentist and never have an easy checkup. Any time I get work done, they are patient and caring towards my nervousness.”—Nychol B., September 12, 2016
“My family and I have been going to Winchester Dental for several years and all of the nurses and doctors that we have seen have been wonderful. They are personable and easy to talk to. Hannah at the front counter is very sweet and courteous and we enjoy talking with her. We are grateful to Winchester Dental for getting us on track to a beautiful smile!”—Theresa G., September 3, 2016
“Very nice staff and very organized. I enjoy coming here and recommend it to anyone looking for a new office.”—Jaime P., September 1, 2016
“Friendly, speedy, clean, professional… all words to describe Winchester Dental.”—Kelly M., August 18, 2016
“Everybody working at Winchester Dental makes you feel like you’re a part of the family. I can go in to have a filling or other work done and be nervous but by the time the work starts they have already helped me feel comfortable about what’s going to happen. They really care about you and that’s worth a lot. The work they do is also top of the line.”—John V., August 18, 2016
“I have gone to this practice for years!! I see Dr. Gio. He and his staff are wonderful, professional, compassionate, and educated in their field. I have had many procedures done and although I get anxious prior to the visit, they always put me at ease. I have a medical condition that requires good dental care. Yes, dental care is expensive but it is your health in the line. Quality care is more important.”—Yvonne W., August 11, 2016
“I’ve been coming here for many years. I never have to wait long to be seen and my hygienist, Misty, is a caring and friendly person. She is very thorough with her cleanings. She always asks about my family and we share some laughs. The doctors are great and keep me very informed about any issues they might see while giving an exam. The office is always clean and the employees are friendly. I highly recommend Winchester Dental.”—Corey M., August 9, 2016
“I hadn’t been to a dentist in several years before coming in to see Dr. Richardson. The whole staff makes you feel comfortable. They are all very knowledgeable. I’ve never had any issues.”—Samantha N., August 5, 2016
“Winchester Dental is the best. My wife had a fear of dentists, as many do, and she is completely at ease when she has to get work done now. They are the only dentist for me!!!”—Brian W., June 28, 2016
“I love how friendly Winchester Dental is! My hygienist, Shannon, is so personable and is very thorough. I like how Dr. Gio keeps up with the latest research and is very welcoming as well. My youngest has just started coming to the dentist, and they made sure to keep the appointment as easygoing as possible since she was scared.”—Kristin K., June 26, 2016
“If you are looking for a highly qualified dental team, I recommend Winchester Dental. After leaving two other dentists in the area, I tried Winchester Dental and have been using them for the past 12 years. Their prices are comparable to other dentists in the area. My favorite dentist is Dr. Gio because I trust his work. I always look forward to his smile and happy personality. The assistants and dental hygienists are all professional and personable. Five stars for Winchester Dental!”—Laura C., June 23, 2016
“I would just like to give a shout out to the wonderful office staff, in particular your lovely front desk lady, I believe her name is Mrs. Pope, she is always welcoming, professional, informative, and patient!
I’ve also known Ms. Marrow from her past employers in the dental field and may I say that her office management skills set the bar quite high. She has always handled any monetary questions I might have had with professionalism and is always open to help ease any concerns I might have. Everyone else of course is wonderful; however, these two young women are just standouts as far as I’m concerned.”—Kathy A., June 22, 2016
“You made me feel very welcome when I came to your office as a new patient! The part I liked most is that all employees seemed happy to do their job and it was even a Monday morning! The office is very bright and cheerful and seemed up to date with new technologies! Thank you.”—Kimberly D., Stephens City, VA
“My thanks to all of your staff. They were all very nice to me and I appreciate it more than you know. Just a wonderful group.”—Ann R., Winchester, VA
“Great experience. Probably the best dental experience I have had.”—Wendy W., Winchester, VA
“My visit was so smooth and wonderful! I could not have asked for better services. Thank you very much! I really enjoy coming to the dentist.”—Tiffany J., Clearbrook, VA
“I am from out of town and had a dental emergency. Without exception this was the best dental experience I have ever had. The staff was expedient, knowledgeable, and friendly. Their facilities are state of the art. They were able to get me in quickly and fix the problem. I would recommend Winchester Dental to anyone requiring dental service.”—Ryan S., Chicago, IL
“I recently moved to Virginia from Florida. I had a dental emergency and was not established with a local dentist. Your office bent over backwards and shuffled the schedule to see me. The dentist and her assistant were awesome. I, along with my wife and three daughters, will certainly be utilizing your practice for all our dental needs.”—Charles P., Winchester, VA
“Everyone we met was wonderful and you have a beautiful office and my visit was great.”—Jack W., Stephens City, VA
“I was very impressed with the professionalism, customer service, knowledge and positive atmosphere that I witnessed on my visit. From the on time appointment, the very well organized office and the knowledgeable friendly staff, I can say that other businesses could learn from observing your activities throughout the day. It is certainly a pleasure to see in this day and age when a business practices such superior customer service. Thank you.”—Mark H., Cross Junction, VA
“Great people, comfortable environment!”—Julie A., Winchester, VA
“Everything was great. Staff was friendly, professional, and made me feel very welcome and cared for.”—Yolanda C., Winchester, VA
“Thanks so much for the best quality of care and service you provided for us!”—Justin and Ann G., San Diego, CA
“I’m extremely nervous about going to the dentist, and I just wanted to thank everyone for being so patient and understanding. You really went above and beyond to help me and make me feel more comfortable. Thanks again!”—Kayleigh C., Winchester, VA
“I had a wonderful experience. My dentist and his assistant were wonderful, bright, energetic, and pleasant to speak with. I intend to continue dental care with WD in the future.”—Paula N., Winchester, VA
“This was by far the best dental experience I’ve ever had in my entire life!”—Kelly D., Winchester, VA
Winchester Dental Keeps Costs in Line
David tells us he is pleased with Winchester Dental’s winning combination of outstanding treatment and reasonable costs.
So, you know, one of the experiences I had was: here in Winchester, I had a local dentist that was charging me quite a bit of money for the same service—
—who you liked.
—which I liked very much!
You liked the person.
Exactly. The person was a great person, but they were charging me almost double what everybody else was charging. So you know, when I came to Winchester Dental, they’re charging me the numbers that are in line with what should be charged. So they’ve really helped me as far as that goes, to not have to pay that additional money when I can get the same service for the correct amount.
And this place is not only charging prices in line, but also they’re solution-oriented—
—so they’re really offering you solutions, so you’re feeling a complete package.
Exactly. It’s all in one.
It’s a one-stop shop.
* * * * *