Our staff members chat about our team efforts, local field trends, and their own personal learning moments within our day-to-day professional practice.
We congratulate our dental hygienist on earning her degree!We are so proud of our hygienist Laura Steinmetz, who has earned her Bachelor of Science degree in Dental Hygiene from Old Dominion University! The minimum degree required for professional practice as a hygienist is an Associate. We commend Laura’s dedication to completing her coursework as she continued to deliver excellent care in our practice—all this while she was expecting her first child, and then as a new mother! Congratulations, Laura!
Dr. Gio Iuculano, DDS Praises His Colleague Dr. Frank Mitchell, DDS
In addition to his work in the dental profession, Dr. Frank Mitchell, DDS is an artist whose ability naturally lends itself to his work with cosmetic dentistry. “Beautiful work!” says Dr. Gio of the implants and smile makeovers that Dr. Mitchell does.
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Working with Dr. Mitchell, I have seen his natural artistic personality. Dr. Mitchell is very gifted in the aesthetics. I’ve seen him do quite a few interior makeover, redoing front teeth, to give those patients that Hollywood WOW smile. Clinically also, he’s great at placing implants—he does a lot of implants—and just the regular fillings. Beautiful work!
Dr. Gio Iuculano, DDS Commends His Colleague Dr. Vasyl Leskiv, DDS
Dr. Gio discusses Dr. Leskiv’s ability to perform root canals with minimal pain and outstanding results.
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Dr. Leskiv is a dentist that truly cares. I’ve seen him time and time help out patients coming into the office in pain. One of Dr. Leskiv’s expertise are root canals. He has a true passion for them; he loves doing them, and I’ve seen him tackle some very difficult cases with some beautiful and outstanding finished work. On the x-rays the root canals look beautiful, and patients are usually feeling better within a few days. I never hear a complaint about how painful it was! So, Dr. Leskiv can make a root canal even a pleasant experience.
Fifteen Years of Teamwork at Winchester Dental
Some of our team members have been working together for years! What helps them provide outstanding patient care? Dr. Gio tells us in this 60-second video clip.
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I’m very fortunate to say I came to Winchester back in 2001. And when I started, Kristy—my assistant—was already working in the office with another doctor, so I got teamed up with her. Then about six months later Julie came on board, and ever since then, we’ve been working together. So, we are like a well-oiled machine. The girls read my mind half the time—I don’t even have to say anything. So, that makes it for easier, better days; we’re more efficient, and it allows us to provide better care for all our patients. And fifteen years later I still have—we still have a great time, and lots of fun all day long.
Crystal Lawrence, RDH Explains How Dr. Gio Grants Wishes
Our hygienist Crystal explains what Dr. Gio does to honor the wishes of patients.
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Dr. Gio really, he cares about his patients. And so that’s what he does, he wants to make them feel at home, and—and I think that’s why, you know, he kept bringing me back… because people were asking, and he just wanted them to feel at home.
He wanted them to feel like their ask—their requests would be granted!
That they—yeah, that we really care about them, right.
Crystal Lawrence, RDH Praises Her Colleague Mistie Dodson, RDH
When it comes to their own dental hygiene, our team members can choose from among the best! In this video clip, Crystal discusses why she always asks Mistie—another of Winchester Dental’s excellent hygienists—to clean her own teeth.
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So Crystal, you’re a hygienist.
But you have to get your teeth cleaned sometimes.
So you just got your teeth cleaned last week by Mistie.
What was it like being a hygienist, getting it done by another hygienist? Are you more critical—and with all your critical feelings, if you’re more critical—how did she do? I already know the answer.
Right, Mistie is excellent, and when I come up, I always ask her to clean my teeth, because she just—she has a nice touch, and she does a really thorough job. She’s pretty fast, too! It’s nice not to have to sit through too long, but yeah—she’s, she’s my favorite… favorite girl to go to, and actually, when she was in school, I was kind of like one of her mentors—mentors… and when we were hiring, we were at the old office, Mistie was one of them—I said, I said you might want to look at Mistie for working here. So I kind of, you know, did that thing. I didn’t get her the job, but I just kind of, you know.
But I’m meeting Mistie’s mentor? That’s—
Yeah, she’s good, she’s really good.
Over the top.
Okay! Over the top.
How does it feel to have worked directly on Winchester Dental’s American Dream Makeover?
Which aspects of dental care is Dr. Mitchell passionate about? How do you observe him educating team members and patients from day to day?
How does your team gain, train, and retain the best talent you can find? Are all team members part of this process?
Continuing education is important to our doctors, and that is reflected in how we train our staff. We want them to be experts in services they are providing. We set aside several hours each month for training.
People stay where they are treated well! Our jobs can be stressful, but we try to keep a positive environment and respect each employee as an individual. We truly want each person to enjoy coming to work each day and believe that is possible!”
A recent professional ‘aha!’ moment for me was when…
Which professional best practice have you seen in action this week that inspires you?
What aspects of dental care is Dr. Richardson passionate about? How do you observe her educating team members and patients from day to day?
Why are you excited that there is a new CT scan unit in the office?